Alice + Harry
Mallow Mates Hair Accessories
Mallow Mates Hair Accessories
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This item is handmade to order in West Yorkshire.
Items which are made to order have a 4-6 week dispatch period. Please see the dispatch time page for more information.
Headwraps
These come as a long length of fabric for you to tie how you'd like.
Topknots.
These headbands have elastic in the back making them fit comfortably around the head. The bow is pre tied and ready to be worn!
Cozy Headbands
These are fleece backed. We will choose a complimentary fleece colour. If you want a specific colour leave a note at checkout.
Oversized Bows
These come with a crocodile slide clip fastening. Please select the 'one size' option for oversized bows. One size.
For bow bobbles and scrunchies please select "one size"
IMPORTANT INFORMATION!
1 - Items which are customised / tailor made are exempt from the distance selling regulations. Please make sure you read the terms and conditions before making your purchase. Items cannot be changed once purchased, this includes the size ordered.
2 - By purchasing an item you agreeing that you have read and are happy with the size guide, current timescale and refund policy.

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Shipping
Our usual dispatch time is around 5 weeks, but please allow up to 6 weeks as we are a small team and occasional delays may occur. Delivery takes an additional 2–5 working days.
If your order exceeds these timeframes, you may email enquiries@aliceandharry.co.uk with your full name, order number, and order date to follow up.
Need it sooner? Email us to check if any paid rush slots are available. -
Exchanges
Customised Items
Custom orders (including custom sizes) are non-refundable and non-exchangeable unless we’ve made an error (e.g., wrong fabric or size). These items are exempt from change-of-mind returns under distance selling regulations. Please check our size guide and timescales before ordering.
Standard Stock & Pre-Made ItemsFaulty items will be replaced at our cost—contact us within 14 days. For change-of-mind returns, postage costs are non-refundable, and return shipping is your responsibility. Replacements follow the usual turnaround time and depend on fabric availability. Items must be returned unwashed and unused within 14 days of your return request.